WARDANI, P. S. Penanganan Keluhan dan Pelayanan Prima (Service Excellent) Terhadap Kepuasan Nasabah di BTPN Kota Pasuruan. Revenue Manuscript, [S. l.], v. 1, n. 1, p. 60–68, 2023. Disponível em: https://orbitassociation.com/index.php/revenue/article/view/11. Acesso em: 24 jul. 2025.